My neighbour is too noisy

Loud music, parties, pets or building work: who to turn to depending on the source and time of the noise.

All paths

For those who prefer to read everything at once.

Neighbour noise at night

Who to contact: PSP e GNR

What to do

  1. Contact the police (PSP or GNR). The GNR SOS Ambiente line is 808 200 520. Official source ↗Official source ↗
  2. Between 23h and 7h the police can order the person making the noise to take steps to stop the disturbance immediately. Official source ↗

What to prepare

  • Identify the source of the noise before complaining. Official source ↗
  • Neighbourhood noise is noise linked to home use that, by its duration, repetition or intensity, may affect public health or the neighbours' peace. Official source ↗
Neighbour noise during the day

Who to contact: PSP e GNR

What to do

  1. Contact the police (PSP or GNR). The GNR SOS Ambiente line is 808 200 520. Official source ↗Official source ↗
  2. In the daytime the police can set the person making the noise a deadline to stop the disturbance. Official source ↗

What to prepare

Noise from a business, building work or an event

Who to contact: APA

What to do

  1. For bars, restaurants, cafĂ©s and shops, enforcement belongs to the licensing body, the municipal councils (cĂąmaras municipais). Official source ↗
  2. For building work, parties, shows, fairs and markets the municipal councils are also competent. Official source ↗
  3. You can also file the complaint on the iFAMA portal. Official source ↗

What to prepare

Formal noise complaint on the iFAMA portal

Who to contact: APA

What to do

  1. Try to identify the source of the noise and file the complaint on the iFAMA portal. Official source ↗
  2. Complaints are answered by the platform or forwarded to the competent bodies. Official source ↗

What to prepare

  • iFAMA is a central platform for complaints on agriculture, the sea and the environment. Official source ↗

See also

Last checked: 6 November 2026